| While postal employees pride themselves on delivering mail in rain, sleet, and snow, they can still be impeded by sloppy handwriting. That's why the U.S. Postal Service has a team of keen-eyed employees whose job is to determine where to send letters and packages with illegible addresses. More than 730 people work at the USPS Remote Encoding Center in Salt Lake City, Utah, which was the first facility of its kind and is now the last one standing. Encoding centers peaked in 1997, when the USPS processed 19 billion pieces of difficult-to-read mail using 55 different facilities. But due to advances in computer analysis, as well as the fact that fewer people handwrite letters these days, just one facility dedicated to poor penmanship still operates today. The employees there play a pivotal role in analyzing the 3 million images of garbled addresses they receive each day. Here's how it works: Before ever reaching the facility, mail is scanned by a computer to determine its destination. While this step is often successful on its own, sometimes the writing is so indecipherable that the address remains a mystery. When that's the case, an image of the letter is scanned and sent to the encoding facility, where the average employee can rapidly decipher 900 pieces of mail every hour. In some cases, unintelligible letters are brought in for a last-ditch physical inspection, after which mail is either sent on its intended way, returned to sender, or (in rare cases) disposed of. | 
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